lucas
lucas

20150605_113236_edited
20150605_113236_edited

Little Lamb
Little Lamb

lucas
lucas

1/8
How can we help?

 

We are a dedicated mixed practice treating all animals, family pets, horses, farm animals as well as exotics.

At JP Vets our team of veterinary surgeons and nurses are all animal lovers and have quite an array of pets! We care for your pets, both large and small, as if they were our own. 

Emergency

 

We always have an experienced 

veterinary surgeon and nurse available 24 hours a day. 

 

Please note that this service is reserved for registered clients only. 

In case of emergency please call:

01386 442739

Covid-19 updates

May 2021 update: 

 

Our Covid measures in place since last year will remain in place for the foreseeable future to allow us to continue providing care for our clients, if you have any concerns please call us ahead of attending to talk to a member of our team. 

We can only continue to be here for your pets if everyone abides by the government advice on social distancing and face covering, therefore when discussing your pet's treatment in the car park please wear a mask and keep an appropriate distance from our staff and each other.

↔️For the safety of our staff please abide by the requests to stay outside the practice and 2 metres from staff at all times so that we can continue to be there for you.
🚑If you would like to discuss your animal’s needs through a phone call or email in the first instance, we may be able to help without you needing to attend the practice.
⏰We have extended our usual consulting times to 9am-1pm and 2pm-6pm, we are offering telephone consultations and are still running our own out-of-hours service. Please be aware a waiting time may be experienced if we are busy.
📞Please telephone when arriving at the practice (or knock on the door, but bear with us if we are unable to answer straight away).
🐱Small pets should be secured in a carrier which can be safely placed on the floor allowing you to step away before a vet or nurse approaches.
🐶Larger dogs should have a secure collar or harness and suitable length lead (no retractable leads please) which can be passed at arm's length.
💊Medications should be paid for over the telephone where possible before attending the practice, then call us when you arrive to collect and they will be brought out to you in the car park. We are now asking for 24hrs notice on any form of medication to ensure we have a full stock.

 

After conducting risk assessments it has been decided for the safety of our staff and clients to continue to ask clients to wait in the car park and call on arrival. Please bear with us as we try to answer all telephone calls and clients at the door, if we do not answer straight away it is because we are with pets inside the building it is never our intention to ignore you. We do have staff on site throughout the whole day so that clients are able to see a vet as quickly as possible when they arrive. Due to increased risks, we are encouraging clients to have a support system in place (in accordance to the Animal Welfare Act) in order to bring your pets to the practice rather than for staff to come into your home. For horses and livestock our vet teams will still attend and where necessary be accompanied by a nurse if 2 metre social distancing for restraint is not possible.

We are committed to providing a service to our clients in the best and safest way possible for everyone, this continues to be a very stressful time and we understand emotions may run high, but any abuse of staff will not be tolerated. Please help us to help your pets.

All payments are required on the day (card or cash), by attending the practice you are agreeing to pay for the treatment discussed with the vet.

 

 

Opening Times 

(open consults,

no appointment required)

Mon-Fri: 9am - 1pm

& 2pm - 6pm

Sat: 9am - 11am

Please see our latest updates regarding veterinary care for the foreseeable future